Will my return costs be refunded?

Return postage costs will only be refunded if you return the bulbs to us because of an error on our part. We will then refund your return postage costs upon return of the order.

PLEASE NOTE: If you are returning an item using DHL the paperwork must be completed correctly, stating the item to be a return. If this information is missing, we incur custom charges, so unfortunately we will have to refuse the item.

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