Can I return my order?

Under UK Distance Selling Regulations you have the right to cancel your contract with us within 7 days starting the day after delivery.

If you wish to cancel your contract with us, or return your order, then you must inform us in writing (by email).
For technical and safety reasons we ask that all returns be in the same, unopened condition as they were sent in.
When we dispatch your products we clearly label them to ask you to check your existing bulbs before opening your new products to ensure you have the correct fitment/product. If this is not the case then please contact us first.

Our returns address is:-

Returns Department
Units 5-8 Saxon Shore Business Park
Castle Road
ME10 3EU

PLEASE NOTE: Please ensure when returning an item from overseas that all paperwork is completed correctly, stating the item to be a return. If this information is missing we incur custom charges so unfortunately we will have to refuse the item.

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